TERMS & CONDITIONS

Please read these terms and conditions (“Terms”) carefully. The Terms set out below apply to all participants entering the ASTRON ENERGY UNLOCK AMAROK Social Media Engagement Competition (“Competition”) conducted by Astron Energy (Pty) Ltd (the “Promoter”). If you do not agree to be bound by all of the Terms, then please refrain from entering this Competition. Instructions on how to enter into this Competition and all prizes form part of the Terms. Participation in this Competition is deemed to be your acceptance of the Terms and an acknowledgement of your legal capacity to enter this Competition. Entries not complying with any of the Terms will be invalid and be of no force and effect.

The Promoter reserves the right to amend these Terms at any time during this Competition. The onus rests on the Participants to check the relevant website for updates to the Terms.

Limitation of risk, legal responsibilities and liability: 
Clauses 10, 11, 12 and 17 below are important because they limit and exclude liability and legal responsibilities that The Promoter and other third parties or entities may otherwise have to you. As a result of these clauses, your rights and remedies against us and these other parties/entities are limited or excluded. These clauses also limit or exclude your right to recover from, or make claims against, The Promoter for losses, damages, liability or harm you or others may suffer as a result of your participation in this Competition. Clauses 12 and 17 are particularly important because you take on risk, legal responsibilities and liability. In terms of these clauses, you accept responsibility for and indemnify The Promoter against various risks, damages, harm, and injury which may be suffered by you and others for what is stated in this clause.

The Promoter is running this Competition on various social media platforms, as part of the Astron Energy Unlock Amarok campaign from running 21 April to 31 May 2025 South Africa.

In terms of this Competition, 16 participants stand a chance to 1 of 3 Astron Energy fuel voucher prizes each week, valued at R1000. Participants of this competition who submit valid entries to this Competition in accordance with the Terms, stand a chance only to win the prizes stipulated in these terms.

This Competition is published on the Promoter’s Facebook Page (@AstronEnergy https://www.facebook.com/astronenergy), X page (https://x.com/AstronEnergySA), Instagram Page (@AstronEnergySA - https://www.instagram.com/astronenergySA), and website – www.astronenergy.co.za. 

1. Participants:
   1. This Competition is open to all South African permanent residents and all South African citizens over the age of 18 (eighteen) years at the date of entry (“Participants”) except for excluded Participants set out below in clause 2. This Competition is only taking place in the Republic of South Africa.

2. Excluded Participants:
   1. This Competition is not open to the directors, the members, the business partners, and the employees of the Promoter, and the Promoter’s sales agents, advertising agency staff, advisors, consultants, associated companies, and/or the supplier of any goods or services in connection with The Competition (whether that person is employed by the Promoter or not). This includes, but is not limited to, the Promoter’s Branded Marketer Network and their employees, the Promoter’s Service Stations, M&C Saatchi Abel, M&C Saatchi Connect, Standard Bank South Africa, FreshStop, COLONY Campaigns, and the immediate family members of aforesaid persons (including, but not limited to, spouses, life partners, parents, grandparents, siblings and children), and any other person who is controlled directly or indirectly by the Promoter, as well as the associated companies of entities or persons mentioned in this clause 2, including holding companies and subsidiaries, their employees, agents, subsidiaries and consultants. This Competition is also not open to any of the Promoters’ service station operators, staff and their immediate families (including, but not limited to, spouses, life partners, parents and children).

3. Duration:
   1. This Competition commences on Monday, 21 April 2025 at 10am and will end on Thursday, Saturday,31 May 2025 at 23h59. 
   2. Any entries received outside of the duration of this Competition will be deemed invalid, automatically disqualified, and will not be considered.

4. Entry Mechanic & Entry Conditions:
   1. To enter this Competition, an Eligible Participants must:
      9. Comment or post a relevant response to the call to action on the Promoter’s social media post at the Promoter’s aforementioned social media posts with the correct answers requested.

5. Number of entries:
   1. Eligible Participants may enter this Competition more than once.

6. Prizes:
   1. Eligible Participants entering this Competition stand a chance to win 1 of 3 fuel vouchers weekly. Each valued at R1000. 
   2. Winners must register for Astron Energy Rewards using this registration link: https://admin.payment24.co/AstronRewards/home/AddCustomer/ 
   3. The Winners can claim their prizes through the Astron Energy Rewards programme. Once winners have registered for Astron Energy Rewards, the prize value of R1000 will be loaded to their Astron Energy Rewards Profile. 
   4. Prizes are redeemable at Astron Energy forecourts for fuel purchases only.

5. Total prize value over the campaign period (21 April – 31 May 2025) amounts to R16000.
6. Each prize is valid for redemption for a period of three years once claimed by the Winner.

7. Selection of Winners:
   1. 16 Winners will be randomly selected by means of a computer-generated random draw, from the pool of valid entries of Eligible Participants on:
      • Week 1: 25 April 2025
      • Week 2: 02 May 2025
      • Week 3: 09 May 2025
      • Week 4: 16 May 2025
      • Week 5: 23 May 2025
      • Week 6: 30 May 2025

8. Contacting of a Winner: 
   1. Winners will be announced on the Promoter’s Facebook, Instagram and Twitter pages once verified and the Promoter will contact each potential prize winner via Direct Message or Private Message on the social media profiles of the potential prize winners used to enter this Competition. Potential Prize winners will be requested to send their mobile and email contact information which will be passed onto COLONY Campaigns (PTY) Ltd (the Notifier), the prize-fulfilment company nominated by The Promoter.
   2. COLONY Campaigns (PTY) Ltd (the Notifier) will contact a potential prize Winners by telephone to the cell phone number provided by the potential prize Winner via Direct / Private Messages on social media. 
   3. The Notifier will endeavour to contact the Winner once every day for 3 consecutive working days after their name is drawn and leave a voice message (if possible to do so), in order to verify their entry details. However, if the Winner cannot be reached and does not return the call within 24 hours of the last voice message being left on the third working day of attempting to contact a Winner, the prize will be forfeited and another Winner will be selected in accordance with the provisions of these Terms.
   4. A successfully contacted potential prize Winner, will then be required to provide a copy of their ID and Completed Winner’s release form.
   5. Potential Winner(s) will be required to provide information stipulate in Clause 8 (c) within 48 hours from receiving the Telephone Call by the Notifier, failing or refusing to do so for any reason, the potential Winner will be deemed to have rejected the Prize and shall have no claim against the Promoter, and it shall revert to the Promoters.
   6. A potential prize Winner is not an actual Winner, until his/her status as an Eligible Participant is confirmed, their entry submission is validated, and his/her qualifying documents (I.D and winner release form) are completed and submitted to the Promoter or someone nominated by the Promoter.
   7. Participants’ and Winners’ personal information will be handled in accordance with Clause 14 below.

9. Validation of a Winner: 
   1. The Notifier will be responsible for all Winner validation and fulfilment of prizes. 

10. Winner Prize Redemption: 
    1. The Promoter shall not be responsible for any delay in delivery or failure of safe delivery of prizes.
    2. The Promoter reserves the right to request proof identity and proof of residency address (to the Promoter’s satisfaction in its discretion) before issuing the prize. 
    3. Each Prize, or any unused portion thereof, is non-refundable, non-transferable or exchangeable and the Winner indemnifies the Promoter and its representatives against any harm in experiencing or using a prize to the fullest extent permitted by the Consumer Protection Act Number 68 of 2008.

11. Forfeiture of the prize:
    1. If a prize has not been claimed or collected after 72 (seventy-two) hours of it being allocated to a Winner, or no reasonable effort is made on the part of the Winner to claim the prize, then the prize will be forfeited and will be allocated to a new Eligible Participant that is selected in accordance with the provisions of these Terms. The Promoter and its promotional and advertising agents, merchandisers, organisers and any other person acting under the direction of the Promoter shall not be responsible for any decline of acceptance of prizes for any reason.
    2. The prizes shall not be awarded (and entries disqualified) if entry procedures or these Terms have not been adhered to or if the Promoter detects and/or suspects any irregularities or fraudulent practices. 

12. Limitation of Liability: 
    1. If for any reason, this Competition cannot be run as planned because of infection by computer virus, bugs, tampering, unauthorized intervention, technical failures or any other causes which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Competition, the Promoter reserves the right in its sole discretion to cancel, terminate, modify or suspend this Competition subject to any written directions under applicable legislation. The Promoter also reserves the right in its sole discretion to disqualify any individual who the Promoter has reason to believe has breached any of these conditions or engaged in any unlawful or other improper misconduct calculated to jeopardize the fair and proper conduct of this Competition. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved. Therefore, the Participant waives their right which they may have against the Promoter and hereby acknowledges that they will have no right of recourse or claim of against the Promoter, even if caused by the negligence of the Promoter.
    2. The Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment, software, technical problems or traffic congestion on the Internet or at any website, or any combination thereof, including any injury or damage to participants or any other person’s computer related to or resulting from participation in or down-loading any materials in this Competition. 
    3. If required by the Minister of Trade and Industry and Competition, the National Consumer Commission or for whatever other reason, the Promoter will have the right to terminate this Competition with immediate effect and without notice of such termination. In such an event, all Entrants hereby waive any rights, which they may have against the Promoter and hereby acknowledge that they will have no recourse or claim of any nature whatsoever against the Promoters.
    4. The Promoter reserves the right to delete any information uploaded by a Participant which the Promoter, in its absolute discretion, believes is illegal, obscene, offensive or defamatory, or infringes the intellectual property rights of a third party, or is otherwise inappropriate for a campaign designed for mass audience entertainment. 
    5. The Promoter will not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury suffered or sustained in connection with this Competition and or prize/s except for any liability, which cannot be excluded by law. The Promoter will not be responsible for any incorrect, inaccurate or incomplete information communicated in the course of or in connection with this Competition, if the deficiency is occasioned by any cause outside the reasonable control of the Promoter, including without limitation, technical malfunctions or failures or warranties (including warranties and functionalities of the prizes). 
    6. If any provision of these Terms is found to be invalid or unenforceable by any court of competent jurisdiction, then that provision shall be severed from these Termss and shall not affect the validity or enforceability of any remaining Provisions. 

13. Promoter’s Decision Final: 
    1. The Promoter’s decisions on all issues regarding this Competition will be final, binding and no correspondence will be entered into. The Promoter also reserves the right to:
       9. correct any errors or omissions regarding this Competition, including on any published material; or
       10. suspend or terminate this Competition, on written notice at any time, and such cancellation or termination shall be deemed to have taken effect from the date of such notice.
    2. The Promoter’s decision to disqualify an entry is final and no correspondence will be entered into.

14. Use of Personal Information:
    1. The Promoter collects personal information about entrants (including identification, contact and address information) in order to contact them about this Competition and where appropriate, verify their identity to award and deliver prizes. Personal information will be handled in accordance with the Protection of Personal Information Act Number 4 of 2013 (“POPIA”). 
    2. Only those entrants who opt-in to receive future communications from the Promoter will also be contacted for future competitions and communication related to the Promoter.

100. [LA1] 

15. Further Participation by a Winner:
    1. The Promoter may, after a Winner has been publicly announced, request that such Winner agrees in writing or otherwise to endorse, promote and advertise the goods or services of the Promoter, at no cost or expense to the Winner subject to right of refusal, take part in publicity campaigns for broadcasting or publishing purposes, consent to having their photograph taken for all press releases and/or social media and be present when the winner is announced. The Winner is entitled to refuse this request.
    2. Prize Winners, on acceptance of prizes, may be requested to be identified in publicity, broadcastings or publications with Promoter’s internal or external communications including social media, subject to a right of refusal. The Winner is entitled to refuse this request. Upon winning, their names (first name, last initial and town of residence) may also be announced on the Promoter’s Facebook page. Winners that take part in any publicity will not be entitled to any payment or other remuneration for such publicity or otherwise. The Winner is entitled to refuse this request.
    3. Participants warrant that they have full rights to the content that they upload and that the use of the said material shall not constitute a breach of any third party’s copyright or other intellectual property rights. 
    4. Participants agree that by uploading their “images” and comments, they grant permission to the Promoter to use the images, comments or any part thereof unless specifically refused / declined consent/permission, in any and all media for the Promoter’s business purposes, including promotional/marketing purposes with no consideration payable to the participants. Such permission is perpetual and irrevocable. Participants release and agree to hold harmless the Promoter and all other persons acting with their authority from any liability for such use and from any other claims arising from such use.
    5. Social media sites include but are not limited to, Facebook, Twitter, Instagram, YouTube. Original content includes but is not limited to, any piece of written content, audio or visual video or sound clips, images, photographs.
    6. If participants include any personal information of third parties in content that they upload or other information provided to the Promoter for purposes of this Competition, they must be legally permitted to provide such information and to grant the permission referred to in clause 14, in respect of such information. Each participant indemnifies the Promoter against any losses suffered or claims made against the Promoter as a result of the participant not being legally permitted to provide such information or grant the Promoter permission to use it. 
    7. Content created for this Competition may not be in any way derogatory or harmful to any party; public, entrants or promoters. Such content shall be removed and the creator banned from the site. Content which is seen to do the following shall be removed from the site and the creator will be banned: content that is perceived to be spam, the collection of personal information, content that serves a commercial purpose or content that is deemed malicious. The Promoter reserves the right to remove any such content from the site without prior warning. The Promoter reserves the right to judge these pieces of content and will use their own discretion in determining whether or not they are outside the guidelines set out in these terms and conditions. 

16. Indemnification: 
    1. All Participants and Winners indemnify the Promoter, its directors, employees, contractors, advertising agencies, advisors, suppliers and agents against any risks, loss, claims or ownership arising from: 
       9. the use or disposal of the prize including, but not limited to, accident, injury, harm, or loss;
       10. their participation in this Competition, including any costs associated with such participation;
       11. any direct, indirect, special, incidental, consequential damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participants entrance to this Competition;
       12. any subsequent transfer or exchange of the prize; and/or iv. any lawful cancellation or termination of this Competition or the correction of any errors or omissions within the Duration of this Competition.
    2. This means that even if the Promoter is negligent, you will have no claim against them for any harm listed above. 
    3. Neither Promoter nor its agents or distributors will have any liability in relation to this Competition.
    4. The Promoter reserves the right to carry out reasonable due diligence to help ensure that the use of any such person in advertising or publicity for this Competition will not bring the Promoter or any of the Promoter’s brands into public disrepute, contempt, scandal or ridicule or reflect unfavourably on this Competition as determined by Promoter in its sole discretion.

17. Data Privacy:
    1. For the purposes of this clause, the following definitions shall apply:
       9. "Applicable Law" means any applicable South African law, including inter alia, the common law, statute, subordinate legislation, treaty, guideline, directive, rule, by-law, regulation, ordinance, protocol, code, standard, requirement, order, judgment, injunction, award or decree of any applicable governmental authority having the force of law;
       10. “Data Breach” means any loss, damage or unauthorised access or acquisition of Personal Information;
       11. “Data Protection Authority” means an independent public authority that is legally tasked with overseeing compliance with Data Protection Legislation in the relevant jurisdiction, and includes South Africa’s Information Regulator who is established in terms of section 39 of POPIA;
       12. "Data Protection Legislation" means any Applicable Law related to data protection or data privacy laws, including but not limited to POPIA, the Electronic Communications and Transactions Act 25 of 2002 and the Consumer Protection Act 68 of 2008;
       13. “Data Subject” means the person to whom Personal Information relates;
       14. "Personal Information" means all information relating to individuals that is Processed in terms of this Agreement and where applicable, information relating to an identifiable, existing juristic person, and also has the meaning given to an equivalent term under Data Protection Legislation;
       15. "Process" means any operation or activity or set of operations, whether or not automatic concerning Personal Information including to collect, receive, record, organise, collate, store, develop, retrieve, consult, use, disseminate or perform any other act or action, including any other act or action which may be treated or defined as "process" or "processing" in terms of any applicable law (including Data Protection Legislation). The word "Processed" shall have a corresponding meaning;
       16.  “Representatives” means, in respect of a person, the directors, officers and employees employed by, and contractors, consultants and agents engaged by, the person; 
       17. “Responsible Party” means a public or private body or any other person that, alone or in conjunction with others, determines the purpose of and means for Processing Personal Information, and also has the meaning given to an equivalent term under Data Protection Legislation;
    2. The Promoter will comply with its obligations under Data Protection Legislation in relation to Personal Information in respect of which it is the Responsible Party.
    3. The Parties acknowledge that the Promoter may from time to time receive, transfer or otherwise Process Personal Information under the Agreement. The Promoter will process all Personal Information processed in connection with its performance in terms of the Agreement in accordance with all Applicable Law including Data Protection Legislation, this clause and all reasonable requests from time to time with respect to protecting Personal Information, including restricting employee and agent/sub-contractor access to Personal Information.
    4. To the extent that the Promoter Process Personal Information as an “Operator” (as defined in the Data Protection Legislation) on behalf of an entrant / Eligible Participant or in performing its obligations under the Agreement, the Promoter shall:
       9. only Process Personal Information for the purposes of performing its obligations under the Agreement or as otherwise authorised in writing;
       10. treat all Personal Information which comes to its knowledge as confidential and not disclose such information without prior written consent, except as required by law;
       11. not sub-contract the Processing of Personal Information to a third party, or transfer the Personal Information outside of South Africa, without prior written authorisation;
       12. secure the integrity and confidentiality of Personal Information in its possession or under its control by taking appropriate and reasonable technical and organisational measures to protect Personal Information against loss, damage, unauthorised destruction and unlawful access or Processing;
       13. immediately notify the other Party where there are reasonable grounds to believe that Personal Information has been lost, damaged, accessed or acquired by any unauthorised person;
       14. assist each other to comply with any of its obligations under Data Protection Legislation in relation to Personal Information Processed, notification of Data Breaches, requests by Data Subjects for access to, or correction or deletion of, their Personal Information and any investigation or assessment conducted or direction given by a Data Protection Authority; 
       15. except as required by law or agreement between the parties, return or destroy all Personal Information when it is no longer required for purposes of this Agreement, on termination of the Agreement for any reason, if required by law or on request be either Party at any time.
    5. Unless otherwise agreed between the Parties in writing, the obligations of this clause shall survive expiration or termination of the Agreement for any reason.
    6. For further details regarding this Processing, please see the Promoter’s privacy statement: https://www.astronenergy.co.za/privacy-policy/

18. Applicable Law and Jurisdiction:
    1. Independent registered auditors and/or attorneys will oversee this Competition. 
    2. The laws of South Africa apply to this Competition to the exclusion of any other law. Entrants submit to the exclusive jurisdiction of the courts of South Africa. 

19. Contact the Promoter:

For any queries, do contact the Promoter’s Customer Service Centre via email zaservice@astronenergy.co.za or phone 086 030 0860 during operating hours: Monday to Friday, 07h00 to 17h00, excluding Public Holidays. Physical address 5 Century Boulevard, Century City, 7441.

*Disclaimer: Information was correct at time of publishing but may be subject to change.