All rights reserved. The Caltex mark is owned by Chevron Africa – Pakistan Services (PTY) Ltd. Under License to Astron Energy (Pty) Ltd.


All rights reserved. The Caltex mark is owned by Chevron Africa – Pakistan Services (PTY) Ltd. Under License to Astron Energy (Pty) Ltd.


All rights reserved. The Caltex mark is owned by Chevron Africa – Pakistan Services (PTY) Ltd. Under License to Astron Energy (Pty) Ltd.


All rights reserved. The Caltex mark is owned by Chevron Africa – Pakistan Services (PTY) Ltd. Under License to Astron Energy (Pty) Ltd.


All rights reserved. The Caltex mark is owned by Chevron Africa – Pakistan Services (PTY) Ltd. Under License to Astron Energy (Pty) Ltd.


All rights reserved. The Caltex mark is owned by Chevron Africa – Pakistan Services (PTY) Ltd. Under License to Astron Energy (Pty) Ltd.

Results for

Getting Paid

We get a lot of questions, and we love answering them. Based on our experience interacting with our customers over the years, we’ve compiled a selection of frequently asked questions in order to give you the answers you’re (probably) looking for, faster.

Getting Paid

We get a lot of questions, and we love answering them. Based on our experience interacting with our customers over the years, we’ve compiled a selection of frequently asked questions in order to give you the answers you’re (probably) looking for, faster.


Once an invoice has been approved, what do I need to do next?

Nothing. The invoice is in the accounts payable (AP) queue, and you will be paid based on the payment terms that were agreed upon with at contracting.


What do I do if an invoice was rejected or disputed?

For invoices that are rejected or disputed, suppliers will have to view the dispute reason provided by AP and then proceed to correct the invoice by creating a credit note to correct the disputed invoice.


What if I have an invoice that has not been paid?

For questions regarding payment information, send an email enquiry to AstronEnergyProcurement@astronenergy.co.za



Once an invoice has been approved, what do I need to do next?

Nothing. The invoice is in the accounts payable (AP) queue, and you will be paid based on the payment terms that were agreed upon with at contracting.


What do I do if an invoice was rejected or disputed?

For invoices that are rejected or disputed, suppliers will have to view the dispute reason provided by AP and then proceed to correct the invoice by creating a credit note to correct the disputed invoice.


What if I have an invoice that has not been paid?

For questions regarding payment information, send an email enquiry to AstronEnergyProcurement@astronenergy.co.za