Important information

Xtra Savings Fuel Rewards are available to active Xtra Savings members who fill up with qualifying petrol or diesel at participating Astron Energy service stations.

Swipe or scan your active Xtra Savings card before you pay for your qualifying purchases to earn Fuel Rewards as Xcash. Depending on your membership and monthly qualifying fuel spend, you can earn up to 50c per litre subject to monthly caps.

Your Fuel Rewards will usually be available in your Xtra Savings Rewards Wallet within 24 hours after your qualifying fuel purchase. If you qualify for a monthly Booster, it will be paid into your Xtra Savings Rewards Wallet on the first calendar day of the following month.

These terms must be read together with:

• the Xtra Savings Terms and Conditions;
• the Xtra Savings Plus Terms and Conditions, if you are an Xtra Savings Plus subscriber;
• the Shoprite Group Privacy Statement; and
• the Astron Energy Privacy Policy.

By participating in Xtra Savings Fuel Rewards, you agree to these terms.

1. Who can earn Fuel Rewards?

You can earn Fuel Rewards if you:

• are 18 years or older;
• have an active Xtra Savings profile;
• pay for the fuel yourself; and
• swipe or scan your active physical or digital Xtra Savings card before paying for qualifying fuel.

If your Xtra Savings membership is inactive, suspended or cancelled, you will not be able to earn Fuel Rewards.

You must swipe or scan your Xtra Savings card before paying for your qualifying purchase. Fuel Rewards cannot be added after payment has been completed.

2. How do I earn Fuel Rewards?

To earn Fuel Rewards:

1. Fill up with qualifying petrol or diesel at a participating Astron Energy service station.
2. Swipe or scan your active Xtra Savings card before you pay.
3. Complete payment for your fuel.

Your Fuel Rewards will be calculated using the number of qualifying litres purchased and the earn rate that applies to your membership.

Fuel Rewards are added to your Xtra Savings Rewards Wallet as Xcash. They are not a discount on the price of your fuel.

Only qualifying transactions that have been successfully processed and approved will earn Fuel Rewards.

What fuel qualifies?

You can earn Fuel Rewards when you buy any of the following fuels at a participating Astron Energy service station:

• ULP 93 petrol;
• ULP 95 petrol;
• 50ppm diesel; and
• 10ppm diesel.

You must pay for your fuel on the forecourt, using a payment terminal that accepts Xtra Savings. If you pay for your fuel at the till inside the convenience store, you will not earn Fuel Rewards.

3. How much can I earn?

Xtra Savings members: Xtra Savings members earn 25c per litre on qualifying fuel purchases.

If your qualifying fuel spend is more than R3,000 in a calendar month your total Fuel Rewards for that month will be doubled from 25c per litre to 50c per litre, up to the monthly fuel spend limit of R4000.

You will receive:

• 25c per litre in Xcash within 24 hours for each qualifying fuel purchase; and
• an additional 25c per litre as a Booster on all qualifying litres purchased during that calendar month will be paid on the first calendar day of the following month.

Xtra Savings Plus subscribers: Xtra Savings Plus subscribers earn 50c per litre from the first qualifying litre purchased in each calendar month, up to the monthly fuel spend limit of R4000.

4. Is there a monthly earning limit?

Yes. You can earn Fuel Rewards on qualifying fuel purchases up to:

• R4,000 in qualifying fuel spend per calendar month; or
• 190 litres of qualifying fuel per calendar month, whichever limit you reach first.

The monthly limit applies across all your qualifying fuel purchases during the calendar month. It does not apply separately to each transaction or Astron Energy service station.

Once you reach either limit, you will not earn any further Fuel Rewards until the start of the next calendar month.

5. When will my Fuel Rewards be available?

Fuel Rewards earned on each qualifying fuel purchase will be available in your Xtra Savings Rewards Wallet within 24 hours as Xcash.

If you qualify for the monthly Booster, the additional Booster amount will be calculated after the end of the relevant calendar month and paid on the first calendar day of the following month.

Fuel Rewards may take longer to reflect if a transaction needs to be verified or if there is a technical, connectivity or processing delay.

6. What purchases do not qualify?

You will not earn Fuel Rewards on the following purchases at Astron Energy service stations:

• purchases made using Astron Energy Fleet Card products;
• purchases made using fleet cards or fleet management programmes;
• commercial or bulk fuel purchases;
• fuel purchased for resale;
• cancelled, refunded or reversed transactions;
• purchases made at Astron Energy service stations that do not participate in Xtra Savings Fuel Rewards;
• convenience-store purchases;
• food or beverage purchases;
• lubricants, accessories or vehicle products; or
• any product other than qualifying petrol or diesel.

Additional exclusions may apply and will be communicated where relevant.

7. What happens if my fuel transaction is cancelled, refunded or reversed?

If a qualifying fuel transaction is cancelled, refunded, reversed or found to be invalid, any Fuel Rewards earned from that transaction may be withheld, cancelled or removed from your Xtra Savings Rewards Wallet.

If you have already used the related Xcash, Shoprite may adjust your available Xcash balance in accordance with the Xtra Savings Terms and Conditions.

A cancelled, refunded, reversed or invalid transaction will not count towards the monthly qualifying fuel spend required to receive a Booster.

8. Where can I use my Xcash?

You can use your Xcash on qualifying purchases at Shoprite Group stores and channels, such as:

• Checkers
• Checkers Hypers
• Checkers Outdoor
• Sixty60
• Checkers Liquorshop
• Shoprite
• Shoprite Liquorshop
• Usave
• UNIQ Clothing by Checkers
• Standalone MediRite stores, excluding Pharmacy
• Petshop Science.

The products, services and payment channels on which Xcash may be used are governed by the Xtra Savings Terms and Conditions.

You cannot currently use Xcash to pay for fuel or other purchases at Astron Energy service stations.

9. What can I not use Xcash for?

You cannot use Xcash for Money Market transactions, including:

• electricity;
• bill payments;
• tickets; and
• other value-added services.

Other exclusions contained in the Xtra Savings Terms and Conditions may also apply.

10. Important rules about using Xcash

Xcash is linked to the Xtra Savings profile on which it was earned. Xcash:

• is a loyalty reward and is not cash or money;
• cannot be transferred or sent to another person;
• cannot be sold;
• cannot be withdrawn;
• cannot be exchanged for cash; and
• may only be used in accordance with the Xtra Savings Terms and Conditions and these terms and conditions.

You must use the Xtra Savings card or profile linked to your Xcash balance when paying with Xcash.

If your Xcash balance is more than the value of your qualifying purchase, only the amount needed for the purchase will be used. The remaining Xcash will stay in your Xtra Savings Rewards Wallet for future qualifying purchases.

11. When does my Xcash expire?

Xcash earned through Fuel Rewards expires 12 months after it is added to your Xtra Savings Rewards Wallet.
Different Xcash amounts may expire on different dates, depending on when each amount was added to your wallet.

Expired Xcash cannot be used or reinstated.

12. What happens if I join or leave Xtra Savings Plus?

Your earn rate is based on your membership status at the time of each qualifying fuel purchase. This means:

• Fuel Rewards earned before your membership changes will be calculated using the membership category you had when you filled up; and
• qualifying fuel purchases made after the change will earn at the rate applicable to your new membership category.

Changing your membership category does not retrospectively change the earn rate on earlier transactions, except where you qualify for the monthly Booster under these terms.

13. Can I also earn rewards from my bank?

You may also qualify for rewards from a participating bank rewards programme when you fill up at participating Astron Energy Service Stations.

Your eligibility for bank rewards is governed by the relevant bank's programme rules. Shoprite and Astron Energy do not control whether bank rewards are awarded and are not responsible for them.

14. How will my information be used?

To provide and administer Xtra Savings Fuel Rewards, Shoprite, Astron Energy and their authorised service providers may use, share and process information relating to:

• your Xtra Savings membership and profile;
• your qualifying fuel transactions;
• the Fuel Rewards and Xcash you earn or use;
• customer service queries;
• transaction verification;
• fraud prevention; and
• the administration of the Fuel Rewards benefit.

Your personal information will be processed in accordance with applicable privacy laws, the Shoprite Group Privacy Statement and the Xtra Savings Terms and Conditions and, where Astron Energy uses your personal information, the Astron Energy Privacy Policy.

Participating in Xtra Savings Fuel Rewards does not, by itself, give Astron Energy permission to send you direct marketing. Any direct marketing that uses your personal information must be based on the required consent or another lawful basis.

15. What happens if fraud or misuse is suspected?

Shoprite and Astron Energy may verify your membership details and qualifying fuel transactions. Fuel Rewards may be withheld, declined, cancelled or reversed if:

a transaction is reasonably suspected of being:

• fraudulent;
  • unlawful;
  • manipulated;
  • duplicated;
  • processed in error; or
  • inconsistent with these terms; and/or
• requested information needed to verify or investigate a transaction is not provided.

Your participation in Xtra Savings Fuel Rewards may also be suspended or ended if fraud, abuse or misuse is identified.

You may be asked to provide reasonable information about a transaction so that it can be investigated.

16. Can Xtra Savings Fuel Rewards change?

Shoprite may change:

• these terms;
• the earn rates;
• the Booster requirements;
• the monthly earning limits;
• the qualifying fuel products;
• the participating Astron Energy service stations;
• the stores or channels where Xcash may be used; or
• other features of Xtra Savings Fuel Rewards.

Any material changes will be communicated through Shoprite's official communication channels where reasonably possible.

Changes will not affect Fuel Rewards already earned, except where an adjustment is required because of a cancelled, refunded, reversed, invalid or fraudulent transaction, or where required by law

17. Can Xtra Savings Fuel Rewards end?

Shoprite may suspend or end Xtra Savings Fuel Rewards. You will be notified before the benefit ends. If the benefit ends:

• you will stop earning Fuel Rewards from the effective date communicated by Shoprite; and
• Xcash already earned will remain available until its expiry date, unless a different arrangement is communicated or required by law.

18. Service availability

Shoprite and Astron Energy will take reasonable steps to make Xtra Savings Fuel Rewards available. Earning, processing or using Fuel Rewards may occasionally be delayed or interrupted by:

• system outages;
• connectivity problems;
• transaction-processing failures; or
• circumstances outside Shoprite's or Astron Energy's reasonable control.

To the extent permitted by law, Shoprite and Astron Energy will not be responsible for delays or interruptions caused by circumstances outside their reasonable control.

19. General

If you have any questions, queries or complaints about Xtra Savings Fuel Rewards, please contact Shoprite Customer Care on 0800 33 33 85.

Xtra Savings is operated by Shoprite Checkers (Pty) Ltd. Astron Energy participates in the Fuel Rewards benefit but does not operate Xtra Savings, your Xtra Savings profile or your Xtra Savings Rewards Wallet.

Nothing in these terms limits any rights you may have under the Consumer Protection Act, POPIA or any other applicable South African law.

These terms are governed by the laws of South Africa.