Once you have registered and are signed into the CSP, scroll down to the middle of the home page, under the heading 'Recent activity' you should be able to see all your customers you are linked to on the CSP, including Astron Energy.

Should you not see Astron Energy, please reach out to us through this email:  AstronEnergyProcurement@astronenergy.co.za

Yes, you can forward a copy of your invitation by clicking on the 'Forward your Invitation' button, then typing the email address of your colleague in the field provided and then clicking on the 'Submit' button.

*Please note: the person must have the same email domain as you.

Once we go live with the new procurement solution, you will be required to manage all your information on the Coupa Supplier Portal (CSP).

To update your information, including banking information, go to > Profile > Information requests > Select customer > proceed to update the form provided by Astron Energy to update your information.

Yes, you can. Once you have logged into the CSP, click on the ‘Set up’ tab. Beneath the ‘Admin’ menu, click on the ‘Merge Requests’ hyperlink and proceed to initiate a merge request with your second CSP account.

Please note: Merging will join the accounts and give all combined users the ability to invoice and submit payment information to linked customers on behalf of your company. Before sending a merge request, confirm that the email address you are merging with belongs to a user who is part of your organization. Once approved, an account merge cannot be undone.

Once you have logged into the CSP, on the home page click on the ‘Setup’ tab. Click on the ‘Users’ option and navigate to the right and click on the ‘Invite User’ button. Provide the required information in the window that opens to complete the invitation process

Astron Energy is still responsible for settling your account. You can track the status of your submitted invoice in the CSP in the ‘Invoices’ tab.

No, the information in the CSP is not archived, but it will always be accessible it if you have a CSP account

• Log in to the Coupa Supplier Portal (CSP)
• Navigate to the Business Profile tab.
• Select the Legal Entities sub-tab.
• Click Create in top left corner.
• Enter a Legal Entity Name
• Select the Country
• Complete the Tax Registration information.
• Complete the Ship-from Address details.
• Complete the Remit-to Address details
• Add any required tax information (e.g., VAT ID, tax registration number)
• Review all information for accuracy
• Click Save to create the legal entity

Please note: If you do not setup your legal entity you will not be able create or submit your invoices.