- contact details, such as your name, title, company/organization name, email address, telephone and fax numbers, and physical address
- information about your company and job position
- your preferences with respect to email marketing
- financial information, including credit card numbers, bank or customer account information and, in connection with credit requests, Social Security Number or other national/tax identification number
- information such as your nationality and country of residence that allows us to determine your eligibility under export control regulations to receive information about certain technologies
- your inquiries about and orders for our products and services, as well as information that assists us in identifying the best products and services for you
- contest entry and event registration information
- feedback from you about our products and services, including our websites
You are not required to provide this information. However, if you choose not to, we may not be able to provide you the requested service or complete your transaction.
Data collected automatically. We collect certain data about all visitors to our websites, including what pages they view, the number of bytes transferred, the links they click, and other actions taken within our websites. When you browse our website, we may also collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, computing device for example tablet, personal computer, web-enabled phone, the website you came from, length of visit and number of page views. We use this information to better understand how visitors use our Web site and how our site can be improved to better meet your needs, as well as to gauge interest in our products and services and to improve our security measures. In some cases, when you click on a link in an email or submit a Web form such as to request more information, like product or promotional information we can link these data to your email address.
Our use of personal data
Services and transactions. We use personal data to deliver services or execute transactions you request, such as providing information about Astron Energy products and services, processing orders, answering customer service requests, facilitating use of our websites, and so forth. In order to offer you a more consistent experience in interacting with Astron Energy, information collected by our websites may be combined with information we collect by other means.
Website improvement. We may use data about you to improve our websites (including our security measures) and related products or services, or to make our websites easier to use by eliminating the need for you to repeatedly enter the same information, or by customizing our websites to your particular preference or interests.
Marketing Communications. With your permission, we may use personal data to inform you of products or services available from Astron Energy. When collecting information that might be used to contact you about our products and services, we give you the opportunity to opt-out from receiving such communications. Moreover, each email communication we send includes an unsubscribe link allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will remove you from the relevant list within 10 business days.
Employment Applications. In connection with a job application or inquiry, you may provide us with data about yourself, including your educational background, résumé or curriculum vitae, and other information, including your ethnicity where required or permitted by law. We may use this information throughout Astron Energy, its subsidiaries and affiliates, and its joint ventures for the purpose of employment consideration. We will keep the information for future consideration unless you direct us not to do so.
Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you choose not to accept cookies, you may not be able to experience all of the features of our websites. Internet browsers also enable you to delete existing cookies, although this means that your existing settings (including stored user IDs and other preferences) will be lost.
We use Google Analytics and have implemented the Demographics and Interest Reporting feature to help us understand requirements of our website visitors’ better. You may opt out of Google’s data collection at any time by using their currently available opt-outs for the web.
Our sites also may contain electronic images known as Web beacons—sometimes called single-pixel gifs—that allow us to count the number of users who have visited those pages. We may include Web beacons in promotional email messages or newsletters in order to determine whether messages have been opened and acted upon, including whether the recipient clicked on a link in the email or forwarded the email to another person.
Disclosure of personal data
Disclosure to service providers. Astron Energy contracts with other companies to provide services on our behalf, such as hosting websites, sending out information, processing transactions, and analyzing our websites. We provide these companies with only those elements of personal data they need to deliver those services. These companies and their employees are prohibited from using those personal data for any other purposes.
Disclosure in connection with transactions. In connection with certain transactions, we may disclose some or all of the personal data you provide to financial institutions, government entities and shipping companies or postal services involved in fulfilling the transaction.
Disclosures in connection with acquisitions or divestitures. Circumstances may arise where for strategic or other business reasons Astron Energy decides to sell, buy, merge or otherwise reorganize particular businesses. Such a transaction may involve the disclosure of personal data to prospective or actual purchasers, or receiving it from sellers. Although it is Astron Energy’s practice to seek protection for information in these types of transactions, we cannot guarantee that any entity receiving such data from Astron Energy in connection with one of these transactions will comply with all of the terms of this privacy statement.
Disclosure on collaborative websites. Some of our websites promote collaboration among registered users with respect to a particular area or topic. On those websites, we may share your username with other participants to label comments or suggestions that you make as yours. We do not, however, share your name, contact details, or other personal data with other users of those collaborative websites.
Disclosure for other reasons. We may disclose personal data if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual.
For sites to which you log in, it is your responsibility to ensure the security of your password and to not reveal this information to others. If you are sharing a computer with anyone, you should always log out before leaving a website so that subsequent users will not be able to access your data.
Reviewing personal data
International transfers of personal data
Links to other websites
Questions about our privacy practices
5 Century Boulevard, Century City
7441, South Africa
P O Box 714 Cape Town 8000